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Data Deletion

Data Deletion

Request deletion of your personal data from AttendUX, including data collected through our Facebook and Instagram integrations. We respond to every verified request within 30 days.

Last Updated: January 1, 2025 Progmine LLC

You have the right to request deletion of any personal data we hold about you. This page explains what we store, how to submit a deletion request, and how long it takes.

What data we store

Depending on how you use AttendUX, we may hold the following categories of personal data linked to your account:

  • Account information: name, email, phone number, company name
  • Attendance records: check-in/out times, GPS location, device identifiers
  • Payroll data: salary, deductions, bonuses, bank details
  • Biometric data: face recognition embeddings, fingerprint template IDs
  • Social media account connections (Facebook Page/Instagram access tokens, user IDs)
  • Messages and comments exchanged via our Facebook/Instagram integrations

How to request deletion

You can request deletion in one of two ways:

Method 1 — Email request (recommended)

  1. Send an email to privacy@attendux.com from the email address associated with your account.
  2. Use the subject line: "Data Deletion Request"
  3. Include your full name, company name, and any additional context that helps us locate your records.

Method 2 — Contact us directly

  1. Send a WhatsApp message to +20 115 633 6171.
  2. State clearly that you want to delete your AttendUX account and associated data.
  3. A member of our team will verify your identity and process the request.

Identity verification

To protect your account from unauthorized deletion requests, we verify your identity before processing any request. This may involve confirming details from the email address or phone number on file, or a short video verification for sensitive data.

We will never charge a fee for processing a data deletion request. If someone claims otherwise, do not pay — contact us directly.

How long it takes

Our standard timeline for processing deletion requests:

  • Acknowledgement of your request: within 2 business days
  • Identity verification: within 5 business days
  • Complete deletion from all active systems: within 30 days

Data we may retain for legal reasons

Some records must be retained after a deletion request for legal, tax, or audit purposes:

  • Tax and invoicing records: retained for 7 years (Egyptian commercial law)
  • Records subject to active legal proceedings or disputes
  • Anonymized log data used for security audits (no personal identifiers)

Need help?

For any question about data deletion or your privacy rights, reach out through one of these channels:

Email

privacy@attendux.com

General Support

info@attendux.com

WhatsApp

+20 115 633 6171
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